Cookie Policy

Cookies are small text files a website stores in your browser. Your browser’s local storage, session storage and offline cache store information on your device in a similar way. This policy covers all of them.

Our mobile apps don’t use cookies. They keep you signed in using your phone’s secure storage. The few screens the apps show from our web app use the items marked “Inside the CurioKids mobile app only” below.

• Our website and sign-up pages: essential cookies, our “how you found us” cookie and, only if you allow them, analytics and advertising cookies.
• The app after you sign in: essential cookies only. Analytics and advertising tags don’t load there. If you allowed analytics, error reporting (Sentry, below) runs there too; it sets no cookies.
• The classroom, games, homework and child mode: essential cookies only. Nothing optional loads there: no analytics, no advertising and no error reporting.
• Your country, language, cookie choice and “how you found us” cookies are shared between our website and our app’s address, so the choices you make on the website carry over when you sign up. The sign-in cookie is used only on the app’s address.

These are needed for CurioKids to work and to remember choices you make, so they can’t be switched off.

• __Host-refresh_token, refresh_token

  Type

  Cookie

  Set by

  CurioKids

  Used on

  The app (after you sign in)

  What it does

  Keeps you signed in. Scripts on the page can’t read it. Sign-ins from before October 2026 use the second name until the app next renews them.

  How long

  30 days, or until you sign out

• NEXT_LOCALE

  Type

  Cookie

  Set by

  CurioKids

  Used on

  Website and app

  What it does

  Remembers the language for the app, set from your browser’s language on your first visit or when you choose one.

  How long

  1 year

• ck_market

  Type

  Cookie

  Set by

  CurioKids

  Used on

  Website and sign-up pages

  What it does

  Remembers your country (Singapore, Malaysia or another country), from the country you choose or the country page you last viewed, so you see its prices and the sign-up form starts with it.

  How long

  1 year

• ck_consent

  Type

  Cookie

  Set by

  CurioKids

  Used on

  Website and sign-up pages

  What it does

  Remembers your cookie choices and when you made them.

  How long

  180 days

• sidebar_state

  Type

  Cookie

  Set by

  CurioKids

  Used on

  The app

  What it does

  Remembers whether you opened or closed the app’s side menu.

  How long

  7 days

• ck_country_hint_dismissed

  Type

  Session storage

  Set by

  CurioKids

  Used on

  Website

  What it does

  Remembers that you closed the country suggestion, so it doesn’t appear again during this visit.

  How long

  Until you close the browser tab

• ck_url_state

  Type

  Session storage

  Set by

  CurioKids

  Used on

  Sign-up and payment pages

  What it does

  Holds your child’s account reference and the payment return details for the page you are on, so they aren’t kept in the page address where analytics or advertising tags could read them.

  How long

  Until you close the browser tab

• ck_plan_intent

  Type

  Local storage

  Set by

  CurioKids

  Used on

  Sign-up and the Continue with CurioKids page

  What it does

  Remembers the plan you picked on a plan card, so it is already selected when you decide to continue.

  How long

  60 days, or until you clear your browser data

• ck_purchases_reported

  Type

  Session storage

  Set by

  CurioKids

  Used on

  The payment page in sign-up

  What it does

  Remembers which plan purchases this tab has already recorded, so reloading the confirmation doesn’t count a purchase twice.

  How long

  Until you close the browser tab

• curiokids-shell-v1

  Type

  Offline cache

  Set by

  CurioKids

  Used on

  The app

  What it does

  Keeps a small offline page and our icons, so the app can tell you when your connection drops.

  How long

  Until a newer version of the app replaces it

• access_token, ck_embedded

  Type

  Local storage

  Set by

  CurioKids

  Used on

  Inside the CurioKids mobile app only

  What it does

  The mobile app uses these to keep you signed in on the screens it shows from our web app.

  How long

  Set by the mobile app each time it opens one of these screens

• __stripe_mid, __stripe_sid

  Type

  Cookie

  Set by

  Stripe

  Used on

  The payment form in the app

  What it does

  Set by Stripe, our payment provider, to prevent fraud when you pay.

  How long

  Set by Stripe (see Stripe’s cookie policy)

We want to know which of our campaigns bring families to CurioKids. This cookie of our own remembers how you first arrived. Only CurioKids uses it: if you sign up or send us a message, we save it with your account or message (see our Privacy Policy).

• ck_attr

  Type

  Cookie

  Set by

  CurioKids

  Used on

  Website and sign-up pages

  What it does

  Remembers how you first found us: the campaign tags in the link you followed, the page you arrived on, the website that sent you and when. It holds an ad click ID only if you allow advertising cookies.

  How long

  90 days

• ck_pending_click_ids

  Type

  Session storage

  Set by

  CurioKids

  Used on

  Website and sign-up pages

  What it does

  Holds an ad click ID from the link you followed until you decide about advertising cookies. It is deleted if you don’t allow them.

  How long

  Until you close the browser tab

We use these only on our website and sign-up pages, only if you allow them, and only once we have set them up. Until you choose, Google’s tags are told that both kinds of cookies are refused (Google Consent Mode), and the Meta Pixel doesn’t load at all.

• Analytics (Google Analytics) shows us how many people visit and which pages help families.
• Error reports (Sentry) come with analytics: see below.
• Advertising (Google Ads and the Meta Pixel) tells us which of our ads led people to us and sign up, so we can measure our ads.

Google Tag Manager, which loads Google’s tags, runs on these pages so that it can respect your choice. While analytics and advertising are refused, Google’s tags don’t store analytics or advertising cookies, although Google may still receive basic information without cookies, such as that a page was viewed and what you chose.

Analytics

• _ga, _ga_*

  Type

  Cookie

  Set by

  Google

  Used on

  Website and sign-up pages

  What it does

  Google Analytics: counts visits and shows which pages help families, without telling us who you are.

  How long

  Set by Google (see Google’s policy)

Error reports

If you allow analytics, our website and app also load Sentry’s error-reporting script. When something goes wrong on a page, your browser sends Sentry a report so we can fix it: what went wrong and where in our code, the page address without anything after a “?” or “#”, your browser and device type, and the steps just before it (pages opened, buttons pressed and requests made, without what was in them). Reports don’t include your name or anything you type: email addresses, phone numbers and sign-in details are removed in your browser before a report is sent, and nothing records your screen. Sentry keeps the reports in the European Union and deletes them within 90 days. It sets no cookies and stores nothing in your browser. It never runs in the classroom, games, homework or child mode, or inside our mobile apps, and it stops when you withdraw your consent.

Advertising

• _gcl_au, _gcl_aw

  Type

  Cookie

  Set by

  Google

  Used on

  Website and sign-up pages

  What it does

  Google Ads: tells us when someone who clicked one of our ads signs up, so we can measure our ads.

  How long

  Set by Google (see Google’s policy)

• _fbp, _fbc

  Type

  Cookie

  Set by

  Meta

  Used on

  Website and sign-up pages

  What it does

  Meta Pixel: measures our ads on Facebook and Instagram.

  How long

  Set by Meta (see Meta’s policy)

The first time you visit our website we ask whether you allow analytics and advertising cookies. You can accept all, reject all non-essential cookies (just as easily), or choose each kind separately. To change your mind at any time, use the Cookie settings link at the bottom of every page of our website, or this button:

• We remember your choice for 180 days, then ask again. We also ask again if we start using a new kind of cookie.
• If you stop allowing advertising cookies, we remove any ad click ID from our “how you found us” cookie and tell Google and Meta about your new choice. If you stop allowing analytics, error reporting stops too.
• Cookies Google or Meta already stored stay in your browser until they expire or you delete them. You can delete cookies, or block them, in your browser’s settings. If you block essential cookies, signing in and some choices won’t work.

We update this policy whenever we add, remove or change a cookie. The version number and date at the top show which version you are reading.